Policies
Shipping Policy
Processing
Orders are typically processed and shipped within 1-2 business days from our facility at 670 Cranbury Rd, East Brunswick, NJ 08816. Orders placed on weekends or holidays ship on the next business day.
Delivery times
Standard shipping usually arrives in 3-7 business days after fulfillment. Expedited options may be available at checkout when shown.
Free shipping
Qualifying orders may receive free standard shipping. Thresholds and exclusions are displayed during checkout.
Tracking
Once your order ships, you will receive a confirmation email with tracking details when available from the carrier.
Questions
Need help with a shipment? Call (505) 699-4763 or email hello@happytailssupply.com. You can also visit our FAQ or returns policy.